A Seoul tour operator has been accused of forcing a teenage girl to sit on a hot stove to keep warm for more than five hours during her tour.
Seo tour operators and other operators of popular Korean tourist attractions are under investigation after an incident in which the girl, identified only as Yoon, told her tour operator she had no money to pay for the hot water and was being paid to lie down on the stove.
In a video posted to YouTube on Tuesday, Yoon can be heard saying she is “so tired” and “very thirsty” and told the operator: “I’m sorry but I don’t have money.”
After Yoon asked to be taken to the restroom, the operator gave her a small bag to carry and told her to lie on the floor.
After being told to lie face down on a toilet, she was asked to sit back on the toilet seat for five hours, while the operator told the girl that she would be paid if she stayed on the stool for the entire time.
She was also given water, a water bottle and the operator’s phone.
The girl was then taken back to the hotel where she stayed for the night, and later her family took her to a hospital for further examination.
“She was so tired and was very thirsty,” Yoon’s aunt said.
“She’s not a smoker, so she’s not addicted to it, but she was very hungry, and she was so dehydrated.
She’s been in a lot of discomfort, and her heart rate was very high.
She is in the hospital for the next 24 hours.”
Yoon was later released from the hospital.
According to Yoon and her family, the tour operator offered her $15 to leave the hotel, and the girl agreed.
However, the family has not been able to contact the tour operators to see if she will be charged for her expenses.
Seo operators have also denied the girl was coerced into taking the tour.
The Korean Tourism Administration said it was conducting an investigation into the incident.
KTA said in a statement that “we have not received any complaints of abuse during our tour operator service, and we take all complaints seriously.”